Frequently Asked Questions

Tech Support 

For registration and login related issues, please email for assistance. 


What do I need to register for a course?

AOAAM Members: Login to register. Your user name is your email address. Click here if you forgot your password.

Non-members: You are welcome to register for courses but will need to establish a user name and password to access the registration page. Click here to subscribe as a non-member.


Do I have to be a member to take the AOAAM CME courses offered?

No. All medical professionals are welcome to take any CME courses offered. Non-members must establish a user name and password by subscribing as a non-member.


I'm having technical difficulties or trouble registering.

We recommend you use a PC or MAC with an updated version of either Google Chrome or Mozilla Firefox. Make sure you have pop-ups blockers disabled in your Internet browser settings and ensure that your internet browser is Active X enabled. WiFi is not recommended if you do not have a strong connection. We recommend a wired connection, which gives a consistent signal and consistent bandwidth, providing an overall better experience. Audio (sound) is projected through your computer speakers, so be sure your computer is equipped with speakers or you have headphones plugged in.


I am having trouble with streaming audio/ I can't hear the speaker through my computer speakers / the streaming stopped… what do I do? 

If you cannot hear any audio through your computer speakers first check to make sure your speakers are not muted, turned off, or on a low setting. The next step is to refresh your screen by pressing the F5 key on your keyboard or clicking the “refresh” button in your web browser. If that does not fix your audio, check your sound settings in your main computer settings and ensure you have the correct output device selected. You can troubleshoot further from there as well.


What if I forgot my user name?

Your user name is your email address associated with your AOAAM profile.


What if I forgot my password?

If you forgot your password, click here to reset it. Or click the login button on the home page and use the forgot password link.


Addiction Medicine Review Course & Exam Information

Where do I apply to take the AOA Addiction Medicine Certification Exam?

Visit the American Osteopathic Conjoint Examination Committee on Addiction Medicine website here:


Exam Tech Support 

The exam is proctored by Monitor EDU. If you experience technical issues regarding the exam, please call 629-235-7026. 


I have questions about the AOA Addiction Medicine Certification Exam. 

Contact the AOA here:


What if I do not pass the exam?

If you do not pass the AOA Addiction Medicine Subspecialty Board Exam after attending the AOAAM Review Course, you may attend one AOAAM Review Course within 12 months of your AOA notification date and not pay the registration fee, and/or you may receive access to our On-Demand AOAAM Review Course. To qualify, email with a copy of the AOA notification letter of your test results and the option you prefer.


PCSS - Waiver Training

Do I have to be a member to take the PCSS Office-Based Treatment for Opioid Use Disorders Webinar?

No. PCSS Office-Based Treatment for Opioid Use Disorders training's are free to everyone. To register, members must login and non-members must establish a user name and password. Click here to subscribe as a non-member.


How do I receive my CME certificate/certificate of attendance for a waiver training?

CME Certificates: Once all components of the training have been successfully completed, your CME certificate will be emailed to you. All components must be completed within two weeks of webinar date.

Certificates of Attendance (no CME) will be emailed to those who only complete the live webcast and do not qualify for CME. CME eligibility requirements are specified in the training description. 


AOAAM CME Grievance Policy